Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Memphis branch is looking for a new Customer Care Specialist to join their Sea Logistics team. Your Role The Sea Logistics Customer Care Specialist supports Customers, external & internal, by providing helpful information, solutions, answering questions and responding to the Customer's requests & concerns. They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled. Your Responsibilities Customer Care and Satisfaction: Proactive advice and consultancy, ensuring Customer satisfaction, Customer Data Management: Maintenance and integration of customer data in the Kuehne+Nagel Systems. Customer...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Operational Care Specialist. This is an excellent opportunity to join our Sea Logistics team. Your Role The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCL’s – Customer Care Locations, who are responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensuring that our Operational Care Centers (OCC’s) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. Your Responsibilities Client contact, ensure quality service is provided to customer. Customer Data Management: Maintenance and...

Operational Service Representative West Coast hours: Mon - Friday 11am - 8pm Your Role Operational Service Representative Your Responsibilities ·Keeping meticulous files related to all sea import and export shipments ·You will be collaborating with Kuehne + Nagel employees in more than 1,300 offices globally ·Constantly challenging status quo when it comes to process improvement and cost control. ·Processing all files within given SLA’s while adhering to all KN policy and procedures. ·Leveraging Kuehne + Nagel’s latest technology for sea freight operations, finance, and communications platforms. Your Skills and Experiences ·No freight forwarding experience necessary. ·A self-starter attitude with an aspiration to learn the freight forwarding business from a company that’s been doing it since 1890. ·Ability to communicate professionally via e-mail and telephone. ·Strong computer skills.  Specifically e-mail, chat, internet, and the ability to learn new systems quickly. Good...

Our branch is Houston, TX is in search for an experience freight forwarding professional to join the Airfreight Operational Care team. Your Role The Operational Care Specialist is responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners. Specifically, the Operational Care Specialist will be part of a team (Operational Care Centers) responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, etc) All of these activities are to be performed in compliance with rules and regulations governing air transport and associated national protocols and executed via KN operational systems. Your Responsibilities...

Come Join our Chicago Team! Your Role The Operational Care Specialist is responsible for managing the coordination of customer shipments by securing buy rates (when required)as well as capacity with qualified carriers/partners and or via the KN gateways. Specifically, the Operational Care Specialist will be part of a team (Operational Care Centers) responsible for coordinating transport activities by: executing the necessary bookings with our partners and gateways, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc.). All of these activities are to be performed in compliance with rules and regulations governing air transport and associated national protocols and executed via KN operational systems. Your Responsibilities Coordinate and align customer deliverables with...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Jersey City branch is looking for a new Area Manager to join their Sea Logistics team. Your Role As the Area Sea Logistics Manager, you will ensure that operating procedures are properly fulfilled within all Sea Logistics departments, and aligns area resources and planning to overall business plans. You will be responsible for ensuring all relevant/applicable KPIs set are met and enforcing compliance with internal/external regulation(s) (Kuehne+Nagel/government). Your Responsibilities Ensure billing status report accuracy. Monitor profit and loss target versus actual on a monthly basis for all seafreight operations within area. Support finance with accounts receivable issues. Participate in Seafreight recruitment/selection processes throughout area. Support Seafreight department...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne + Nagel. Our Atlanta branch is looking for a new Area Operations Director to join their Air Logistics team. Your Role As the Area Air Logistics Operations Manager, you will be responsible for leading and streamlining the U.S. Airfreight operations strategy in the area and control and improve operational processes. You will also ensure teams meet and exceed customer expectations. You will ensure all involved teams and stakeholders achieve or exceed company goals by optimizing operational processes and production costs. You will ensure the proper implementation and retention of customers. You will manage and engage teams in the organization to achieve the established objectives. Your Responsibilities Participate in the development of the national value proposition and the strategic offer of the air...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Manager Export. This is an excellent opportunity to join our Sea Logistics team. Your Role In this high profile and customer-facing Sea Logistics position, the individual will be responsible for developing the export sea logistics product for the West Arean. The role will require a highly motivated individual to analyze data sources in order to identify opportunities to develop and execute the overall strategy in line with the company's growth targets. The overall goal is Customer growth, satisfaction and retention. The individual will be expected to work closely throughout the region with the Customer Care Location Teams including Sales on export accounts and opportunities, being the bridge with the Trade Management in ensuring smooth execution and maximization of yields. Your Responsibilities Provide leadership & direction for the Sea Export...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Houston branch is looking for a new LCL Export Team Lead to join their Sea Logistics team. Your Role The myKN Quote & Book LCL Export e-commerce Specialist is responsible to process all LCL Export bookings tendered via the Kuehne+Nagel e-commerce tool with high accuracy by using proprietary forwarding applications. Execution to be performed in line with company operational procedures, Sea Logistics standards and compliance guidelines with focus on ensuring operational excellence and great customer service in collaboration with other team members. Your Responsibilities Highest quality of Customer Service. Responsibilities include maintaining communication with vendor, shipper, customer, carrier and Kuehne+Nagel overseas offices throughout the process. Work with team members to...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Coordinator. This is an excellent opportunity to join our Sea Logistics team. Your Role You will coordinate Sea Import shipments such as, opening import files, production of internal documentation, updating import statuses, assisting and advising customers of Arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with email queries from Kuehne + Nagel Overseas offices and ensuring that excellent standard of data accuracy are maintained. You will report to the Sea Logistics Manager Import, Customer Care. Your Responsibilities •You will ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible •Maximize profitability on all files handled and to be cost conscious...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Solutions Transload Manager. This is an excellent opportunity to join our Sea Logistics team. Your Role In this highly visible and customer facing Sea Logistics solutions position, the candidate will serve as the technical lead to oversee the 3rd Party transload intergration with the facilities as well as the system provider. This role will require cross functional leadership inside and outside of the organization in order to manage expectations and deliver on promises made to the both external and internal customers. He/she will be responsible for overseeing the project regarding the implementation of a 3rd party transload visibility platform, integrations with: visbility provider, 3rd party warehouse providers, Kuehne+Nagel systems, and external customer systems. This position requires an engagement in customer needs as well as a high level understanding...

Our team in Jersey City, NJ is looking for a new Regional Air Logistics Trainer Specialist Your Role Be an asset and work with the Air Logistics team Your Responsibilities The development and application of a training curriculum dedicated to airfreight systems operations in alignment with K+N Corporate Training guidelines, therein activities will include:  • The development, administration and dissemination of CBT – Computer Based Training material,  • On-site and virtual systems and general airfreight staff training (new and recurrent).  • Coordinate with the NAM and global airfreight Training organization on training roll out plans;  • Tracking, maintaining and reporting training attendance records for all trainings • Collaboration with core systems development and support staff • Collaboration with Process Management staff • Collaboration with regional Support staff on training needs and deployment;  • Collaboration with training resources within the SJO Shared Service...

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team. Your Role The Area Business Development Director, Road Logistics provides market specific expertise and sales leadership to reach and exceed product volume targets. This position is responsible for the creation and deployment of the growth strategy for our domestic product in the Western Area. The Area Business Development Director, Road Logistics is the lead business development person in the Western Area responsible for management of all Road target account opportunities in conjunction with the corresponding KN World-wide stakeholders. The position is to be seen as a “multiplier”, working with all stakeholders involved towards customer opportunity development, generating increased awareness and focus around the Road Logistics product. Your Responsibilities Act as the single point of contact for KN Road solutions and service...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Atlanta branch is looking for a new Customer Care Specialist to join their Sea Logistics team. Your Role The Sea Logistics Customer Care Specialist supports Customers, external & internal, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customer’s requests & concerns. They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled. Your Responsibilities Customer Care and Satisfaction: Proactive advice and consultancy, ensuring Customer satisfaction. Shipment Management Qualification and entry of Customer orders into Operational process. Complaint...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Controller. This is an excellent opportunity to join our Road Logistics team. Your Role The US Road Logistics Finance Controller, provides support to the VP of finance in all finance, controlling and finance-business matters pertaining to Kuehne + Nagel’s US Road business. The position is part of the US road logistics management team, and requires demonstrated leadership on financial policies, practices and procedures. Your Responsibilities Direct controlling responsibility for US55 (ReTransportation, Inc.); Assist US branch and departmental managers in day to day administrative procedures; Train branch personnel on administrative and accounting tasks; ensure best practices are rolled out in the region; Manage all aspects of finance related activities directly for US55 and coordinate similar activities for US63 through the regional finance team; Act...

If you wish to further develop your career with one of the most successful logistics organization we are looking for a new Operational Transload Manager. This is an excellent opportunity to join our Sea Logistics team. Your Role In this highly visible and customer facing Sea Logistics position, the candidate will serve as the operational lead to oversee the 3rd Party transload facilities that have been established for some of the largest North American customers. This role will require cross functional leadership inside and outside of the organization in order to manage expectations and deliver on promises made to the customers. He/she will be responsible for daily data analysis including, but not limited to: 3rd party data quality (ocean, dray, warehouse provider), FIFO unloading, and chassis free time management. In addition, he/she will be responsible for the operational daily summary communication with the customers regarding challenges to meeting plan, inbound/outbound load...

Our team in Jersey City, NJ is looking for a new Regional Air Logistics Systems Manager Your Role Ensure that corporate digital Air Logistics standard systems and approved local systems are readily available to the operational staff by creating and maintaining support structures according to the corporate procedures, pro-actively look out for further improvement potential in these systems and engage in the development process of such improvements with the respective development teams. Your Responsibilities - Act as the primary contact for internal and external stakeholders for all topics related to the usage of operational systems in their geographical area of responsibility. - Provide functional and organizational guidance to local systems managers. - Set up and maintain support structures via 1st level support teams in GS to ensure uninterrupted availability of the operational systems to Air Logistics staff and, if necessary, help 1st level teams with expert...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Atlanta branch is looking for a new LCL Export Specialist to join their Sea Logistics team. Your Role The myKN Quote & Book LCL Export e-commerce Specialist is responsible to process all LCL Export bookings tendered via the Kuehne+Nagel e-commerce tool with high accuracy by using proprietary forwarding applications. Execution to be performed in line with company operational procedures, seafreight standards and compliance guidelines with focus on ensuring operational excellence and great customer service in collaboration with other team members. Your Responsibilities Highest quality of Customer Service. Responsibilities include maintaining communication with vendor, shipper, customer, carrier and Kuehne+Nagel overseas offices throughout the process. Work with team members to...

Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Chicago branch is looking for a new Area Pricing Specialist to join their Air Logistics team. Your Role The Area Pricing Specialist will be responsible for analyzing and compiling rates for Air Logistics quote requests from internal/external customers. Your Responsibilities Handle quotation requests using standard formats. Assist with regional RFQ’s when necessary. Analyze Rate/Routing options and work with sales to provide best-fit services to our clients. Work with Ticket Queue. Maintain product-pricing templates. Your Skills and Experiences Bachelor degree in Business; or equivalent experience. Analytical skills related to supply chain, logistics, and transportation. Highly IT literate with strong Excel skills including the use of formulas, lookups etc. Ability to work to...

If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Transload Implementation Manager. This is an excellent opportunity to join our Sea Logistics team. Your Role In this role within the Sea Logistics International Supply Chain (ISC) Implementation team, the candidate will be responsible for managing customer-facing projects focused on transitioning new or re-engineered business opportunities into the Sea Logistics Transload product. Customers could be current/new ISC customers or Sea Logistics customers that are looking to add a Transload solution into their supply chain. Your Responsibilities Align with Global and Regional teams to continue evolving and improving our approach, and control the Implementation Toolkit to maintain a consistent implementation approach. Align with key stakeholders from business development, program management and business units to ensure deliverables and new requirements are...