Express Employment Professionals - Champaign
  • Grinnell, IA, United States
Jan 26, 2022  
We are seeking an Order Entry / Logistics Coordinator to join our team! You will be responsible for entering the orders into our software, ensuring it is in stock, quoting freight, and ensuring the orders are picked up on time. Responsibilities: Order entry Process incoming orders via EDI. Create freight quotes on third-party platforms (ex: FedEx, Ups, Yrc, etc) Prepare proper documentation for each shipment such as INV, PL, and BL. Update shipping information on Quickbooks and provide the customer with updated status. Coordinate merchandise pick-up with each carrier and ensure it ships in a timely manner.Document and update customer records based on interactions Handle customer inquiries and complaintsAnswer phone calls and emailsDevelop and maintain a knowledge base of the evolving products and services Maintain customers informed of their current order status Qualifications: Organizational skills is a must. Previous experience in customer service, sales, or...
Express Employment Professionals - Champaign Champaign, IL, United States