3 jobs found in urbandale

Job Description Position Purpose: Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support. Pay Rate: -

· The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. · Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. · Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team. Job Requirements: Requirements ·          Skills in interpersonal communications, negotiation, and conflict resolution. ·          Experience with customer service / support. ·          High comfort level and experience with consumer software applications. ·          Strong computer and troubleshooting skills. ·          Ability to work off-shift hours...

6004 - Des Moines - 10315 Hickman Rd, Urbandale, Iowa, 50322 CarMax, the way your career should be! General Summary: The Service Operations Support Manager in Training is accountable for performing the job duties and responsibilities below, which primarily involve managing and leading associates. Principle Duties and Responsibilities: Manage and lead associates to achieve production targets, maintain and control inventory levels, and provide exceptional customer service. Conduct informal and formal observations of associates Communicate expectations and provide feedback to associates Participate and make recommendations in the screening/hiring and development of associates Maintain key performance measures Learn, participate and execute continuous improvement efforts • Assist with the development and execution of production plans Ensure proper inventory levels of all materials and equipment including, but not limited to personal protective equipment, tools, and...