Jul 02, 2022
Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air." - Sunrise Leader Sunrise Senior Living is seeking a highly organized, process-oriented and effective Customer Experience Marketing Analyst is responsible for representing the voice of the customer through engagement and ongoing measurement of our customer experience program. The CX Analyst will measure and conduct in depth analysis of customer behaviors and feedback across key touchpoints within our customer journey to identify insights that support operational enhancements and standards to meet and exceed customer expectations. Responsibilities Responsibilities: • Support the existing customer experience survey program with our third party vendor; specifically budget invoice management, survey development, data...
Sunrise Senior Living
McLean, VA, United States
Full time