Jun 29, 2022
Job Purpose Coordinate pick up of trailers to customers. Essential Duties and Responsibilities · Work in environments including adverse conditions such as cold, snow, rain or heat · Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way · Customer service focused, represent a professional image regarding pick-up and any delivery problems. · Direct emergency vehicles and handle communication for emergencies when necessary · Complete a daily shift log and pass down information at end of shift to Security Guard · Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL) · Submit Quality Issue notifications to Quality Department · Completes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible...
Stoughton Trailers
BRODHEAD, WI