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Jun 27, 2022  
Japanese Bilingual Technical Support Engineer Location: Los Angeles, CA (Hybrid: 2 days in the office/ 3 days at home – subject to change)Report to: Manager OVERVIEW: Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT ARE LIMITED TO: •             Perform configuration and installation of servers, PCs, networks, telephone hardware and software for and at the assigned customers (companies). •             Conduct diagnosis and troubleshooting remotely and onsite to resolve system issues reported by customers.•             Communicate with customers via...
Advantage Resourcing Torrance, CA, United States Full time